E-mail: a new technique for forming a therapeutic alliance with high-risk young people failing to engage with mental health services? A case study

Clin Child Psychol Psychiatry. 2008 Jan;13(1):95-103. doi: 10.1177/1359104507086344.

Abstract

This article describes e-mail therapy with a teenager whom professionals found difficult to communicate with and understand. Anne had a 4-year history of low mood and unpredictable self-harming behaviour that in the past had led to admission to a secure unit. Therapy involved weekly e-mails over a 3-month period and ended when she was transferred to adult services. The article focuses on how e-mail enabled engagement to occur. The therapeutic relationship allowed Anne to explore and understand past experiences, and start resolving present problems. Diagnosis also became clearer.

MeSH terms

  • Adolescent
  • Autistic Disorder / diagnosis
  • Autistic Disorder / psychology
  • Autistic Disorder / therapy
  • Child Abuse, Sexual / psychology
  • Child Abuse, Sexual / therapy
  • Cognitive Behavioral Therapy / methods*
  • Communication
  • Defense Mechanisms
  • Depressive Disorder / psychology
  • Depressive Disorder / therapy*
  • Diagnosis, Differential
  • Electronic Mail*
  • Emotions
  • Female
  • Humans
  • Physician-Patient Relations*
  • Self Disclosure
  • Self-Injurious Behavior / psychology
  • Self-Injurious Behavior / therapy*
  • Stress Disorders, Post-Traumatic / diagnosis
  • Stress Disorders, Post-Traumatic / psychology
  • Stress Disorders, Post-Traumatic / therapy
  • Treatment Refusal / psychology*
  • Writing