The Hui Process: a framework to enhance the doctor-patient relationship with Māori

N Z Med J. 2011 Dec 16;124(1347):72-8.

Abstract

Aim: To describe a method of integrating cultural competency practice, specific to Māori, in the doctor-patient relationship.

Method: The Hauora Māori curriculum at University of Otago, Christchurch has developed the 'Hui Process', a framework to guide clinical interaction with Māori derived from engagement and relationship building principles of Te Ao Māori.

Results: The current consensus from Māori health leaders, student feedback and anecdotal Māori patient feedback indicates the 'Hui Process' is easily learnt, well received by patients and can enhance the doctor-patient relationship.

Conclusion: The introduction of the 'Hui Process' as a framework for building effective relationships between doctors and Māori patients has been well received in medical education. Clinicians should consider utilising the 'Hui Process'.

MeSH terms

  • Cultural Competency*
  • Curriculum*
  • Education, Medical / methods*
  • Health Services, Indigenous*
  • Humans
  • New Zealand
  • Physician-Patient Relations / ethics*