The influence of nursing unit empowerment and social capital on unit effectiveness and nurse perceptions of patient care quality

J Nurs Adm. 2014 Jun;44(6):347-52. doi: 10.1097/NNA.0000000000000080.

Abstract

Objective: This study tested a multilevel model examining the effects of work-unit structural empowerment and social capital on perceptions of unit effectiveness and nurses' ratings of patient care quality.

Background: Structural empowerment and social capital are valuable resources for staff nurses that promote work effectiveness and high-quality patient care. No studies have examined social capital in nursing at the group level.

Methods: A cross-sectional survey of 525 nurses in 49 nursing units in 25 acute care hospitals in Ontario was conducted to test the hypothesized multilevel model using structural equation modeling.

Results: Both unit-level structural empowerment and social capital had significant effects on unit effectiveness (β = .05 and β = .29, P < .05, respectively). Unit-level predictors explained 87.5% of level 2 variance in individual nurses' ratings of patient care quality.

Conclusions: This study provides a better understanding of how unit-level structural empowerment and social capital affect both unit- and individual-level outcomes.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel*
  • Health Facility Environment*
  • Humans
  • Leadership*
  • Models, Nursing*
  • Models, Psychological*
  • Nurse Administrators / organization & administration
  • Nurse Administrators / psychology
  • Nursing Methodology Research
  • Nursing Staff, Hospital / organization & administration*
  • Nursing Staff, Hospital / psychology*
  • Organizational Culture
  • Power, Psychological*
  • Professional Autonomy
  • Quality of Health Care*