Accuracy of Self-Reported Health Care Use in a Population-Based Sample of Homeless Adults

Health Serv Res. 2016 Feb;51(1):282-301. doi: 10.1111/1475-6773.12329. Epub 2015 Jun 26.

Abstract

Objective: To assess the accuracy of self-reported ambulatory care visits, emergency department (ED) encounters, and overnight hospitalizations in a population-based sample of homeless adults.

Data source: Self-report survey data and administrative health care utilization databases.

Study design: Self-reported health care use in the past 12 months was compared to administrative encounter records among 1,163 homeless adults recruited in 2004-2005 from shelters and meal programs in Toronto, Ontario.

Data extraction methods: Self-reported health care use was assessed using a structured face-to-face survey. Each participant was linked to administrative databases using a unique personal health number or their first name, last name, sex, and date of birth.

Principal findings: The sensitivity of self-report for ambulatory care visits, ED encounters, and overnight hospitalizations was 89, 80, and 73 percent, respectively; specificity was 37, 83, and 91 percent. The mean difference between self-reported and documented number of encounters in the past 12 months was +1.6 for ambulatory care visits (95 percent CI = 0.4, 2.8), -0.6 for ED encounters (95 percent CI = -0.8, -0.4), and 0.0 for hospitalizations (95 percent CI = 0.0, 0.1).

Conclusions: Adults experiencing homelessness are quite accurate reporters of their use of health care, especially for ED encounters and hospitalizations.

Keywords: Homeless persons; administrative data; health care utilization; self-report.

Publication types

  • Research Support, Non-U.S. Gov't
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Adult
  • Age Factors
  • Emergency Service, Hospital / statistics & numerical data*
  • Female
  • Health Status
  • Hospitalization / statistics & numerical data*
  • Humans
  • Ill-Housed Persons / statistics & numerical data*
  • Male
  • Mental Health
  • Middle Aged
  • Ontario
  • Patient Acceptance of Health Care / statistics & numerical data*
  • Reproducibility of Results
  • Self Report*
  • Socioeconomic Factors