Burnout Among Hospital Non-Healthcare Staff: Influence of Job Demand-Control-Support, and Effort-Reward Imbalance

Maëlys Clinchamps; Candy Auclair; Denis Prunet; Daniela Pfabigan; Francois-Xavier Lesage; Julien S Baker; Lenise Parreira; Martial Mermillod; Laurent Gerbaud; Frédéric Dutheil

doi:10.1097/JOM.0000000000002072

Burnout Among Hospital Non-Healthcare Staff: Influence of Job Demand-Control-Support, and Effort-Reward Imbalance

J Occup Environ Med. 2021 Jan 1;63(1):e13-e20. doi: 10.1097/JOM.0000000000002072.

Authors

Maëlys Clinchamps¹, Candy Auclair, Denis Prunet, Daniela Pfabigan, Francois-Xavier Lesage, Julien S Baker, Lenise Parreira, Martial Mermillod, Laurent Gerbaud, Frédéric Dutheil

Affiliation

¹ University Hospital of Clermont-Ferrand, CHU Clermont-Ferrand, Preventive and Occupational Medicine, Clermont-Ferrand, France (Ms Clinchamps, Mr Prunet, Dr Parreira); Université Clermont Auvergne, CNRS, Institut Pascal, Axe TGI, University Hospital of Clermont Ferrand, CHU Clermont-Ferrand, Public Health, Clermont-Ferrand, France (Dr Auclair, Dr Gerbaud); Peking University, Culture and Social Cognitive Neuroscience Laboratory, School of Psychological and Cognitive Sciences, Beijing, China (Dr Pfabigan); University of Montpellier, Laboratory Epsylon EA 4556, Dynamic of Human Abilities & Health Behaviors, CHU Montpellier, University Hospital of Montpellier, Occupational and Preventive Medicine, Montpellier, France (Dr Lesage); University of the West of Scotland, Institute of Clinical Exercise and Health Sciences, School of Science and Sport, Hamilton, Lanarkshire, Scotland, UK (Dr Baker); University Grenoble Alpes, CNRS, LPNC, Grenoble, France (Dr Mermillod); Institut Universitaire de France, Paris, France (Dr Mermillod); Université Clermont Auvergne, CNRS, LaPSCo, Physiological and Psychosocial Stress, University Hospital of Clermont-Ferrand, CHU Clermont-Ferrand, Preventive and Occupational Medicine, WittyFit, Clermont-Ferrand, France (Dr Dutheil).

PMID: 33149005
DOI: 10.1097/JOM.0000000000002072

Abstract

Objectives: To study the prevalence of burnout among non-health care workers (NHCW), the risk and protective factors and to quantify the risk of burnout.

Method: We conducted a cross-sectional study on the 3142 NHCW of the University Hospital of Clermont-Ferrand. They received a self-assessment questionnaire.

Results: Four hundred thirty seven (13.9%) NHCW completed the questionnaires. More than three quarter (75.4%) of NHCW was in burnout, with one in five (18.7%) having a severe burnout. Job demand was the main factor explaining the increase in exhaustion and overinvestment was the main factor explaining the increase in cynicism. Effort-reward imbalance (ERI) multiplied the risk of severe burnout by 11.2, job strain by 3.32 and isostrain by 3.74.

Conclusion: NHCW from hospital staff are at high risk of burnout. The two major models of stress at work, the job demand-control-support and the ERI, were highly predictive of burnout, with strong dose-response relationships.

Trial registration: ClinicalTrials.gov NCT02596737.

Publication types

Research Support, Non-U.S. Gov't

MeSH terms

Burnout, Professional* / epidemiology
Cross-Sectional Studies
Hospitals
Humans
Job Satisfaction*
Personnel, Hospital
Reward
Stress, Psychological / epidemiology
Surveys and Questionnaires

Associated data

ClinicalTrials.gov/NCT02596737