Nurse navigators' telemonitoring for cancer patients with COVID-19: a French case study

Support Care Cancer. 2021 Aug;29(8):4485-4492. doi: 10.1007/s00520-020-05968-y. Epub 2021 Jan 18.

Abstract

Purpose: The Gustave Roussy Cancer Institute implemented a patient-reported outcome platform (CAPRI-COVID) for cancer patients with coronavirus disease 2019 (COVID-19) to quarantine patients at home while ensuring monitoring of COVID-related symptoms and securing the care pathway. In this study, we described the CAPRI-COVID intervention, evaluated its use, and presented results of the tracking indicators with a focus on the nurse navigators' (NNs) activities and the experience of patients.

Methods: Data of 130 cancer patients with COVID-19 diagnosed from March 23 to June 5, 2020, were collected. Six COVID-related symptoms were monitored daily, either by the patient via the CAPRI mobile application (CAPRI App) or by NNs via telemonitoring. In the cases of worsening or new-onset symptoms, an automated alert was sent to the platform, and NNs could immediately consult an emergency physician for future course of action.

Results: All 130 patients (median age: 59 years; 59.2% female) were monitored during the study period. There were no deaths or admissions to the intensive care unit attributable to COVID-19; 7.8% of patients were hospitalized (excluding scheduled hospitalization), and 17.1% were admitted to the emergency department at least once during the monitoring period. NNs carried out 1412 regular monitoring calls (average of 10.9 calls per patient), while 55% of the patients downloaded the CAPRI App.

Conclusions: Most patients monitored with CAPRI-COVID were quarantined during the first wave of the pandemic. In addition to the CAPRI App, which helped limit phone calls, NNs played an essential role in patient management.

Keywords: COVID-19; Cancer; Nurse navigators; Remote monitoring; Telehealth.

MeSH terms

  • COVID-19* / epidemiology
  • COVID-19* / prevention & control
  • Emergency Service, Hospital
  • Female
  • France / epidemiology
  • Hospitalization / statistics & numerical data
  • Humans
  • Male
  • Middle Aged
  • Monitoring, Physiologic* / methods
  • Monitoring, Physiologic* / trends
  • Neoplasms* / diagnosis
  • Neoplasms* / epidemiology
  • Neoplasms* / nursing
  • Patient Navigation* / methods
  • Patient Navigation* / organization & administration
  • Quarantine / methods
  • SARS-CoV-2
  • Telemedicine* / methods
  • Telemedicine* / organization & administration