Employing journey mapping to improve response rates for patient-reported outcome measures in a spine clinic

Bryana Banashefski; Brocha Z Stern; Jashvant Poeran; Saad B Chaudhary

doi:10.1002/msc.1682

Employing journey mapping to improve response rates for patient-reported outcome measures in a spine clinic

Musculoskeletal Care. 2023 Mar;21(1):169-174. doi: 10.1002/msc.1682. Epub 2022 Aug 17.

Authors

Bryana Banashefski¹, Brocha Z Stern^{1

2}, Jashvant Poeran^{1

2}, Saad B Chaudhary¹

Affiliations

¹ Leni and Peter W. May Department of Orthopaedic Surgery, Icahn School of Medicine at Mount Sinai, New York, New York, USA.
² Institute for Health Care Delivery Science, Department of Population Health Science and Policy, Icahn School of Medicine at Mount Sinai, New York, New York, USA.

PMID: 35975592
DOI: 10.1002/msc.1682

No abstract available

Keywords: design thinking; implementation; orthopaedics; patient engagement; patient outcome assessment; questionnaires and surveys; spine surgery.

MeSH terms

Ambulatory Care Facilities
Humans
Patient Reported Outcome Measures*
Spine*
Surveys and Questionnaires