The psychological clinical activity (2019-present) addressed to patients and family members carried out in the Nephrology and Dialysis Unit of Chieti Hospital allowed to achieve various objectives: the support of the patient and her/his family in the process of adaptation to the disease and its therapy, and the support of the treatment team to guarantee and safeguard the relationship with patient. Here we report the training interventions to healthcare personnel, which aim to analyze the communication methods and defensive styles used in the relationship with the patient, to explore the emotional perceptions of the self that can influence the therapeutic relationship. Our results show that the psychological intervention to the healthcare personnel working in a nephrology/dialysis unit may represent an effective tool for preventing burnout and a resource for increasing motivation in performing the professional activity.
Keywords: Helping relantionship; burnout; healthcare personnel; nephrology; professional motivation; psychological support; psychology.
Copyright by Società Italiana di Nefrologia SIN, Rome,Italy.